The authentication problems began at 11:30 PT impact Google App Engine, Google Cloud Console and Identity Aware Proxy, as described in Google Cloud Console Incident #19008. Based on user reports and observations, login efforts do not work, even after cookies or switching accounts and pcs are removed. Google also released a fresh edition of G Suite Status Dashboard stating:’ We’re researching reports about a Gmail problem. More data will be provided soon. Users impacted will not be able to access Gmail.
Gmail authentication error The company also updated its Google Cloud Status Dashboard with a new issue at 11:53 PT saying that “We are investigating an issue with authentication to Google App Engine sites, the Google Cloud Console, Identity Aware Proxy, and Google OAuth 2.0 endpoints.” “Our Engineering Team is investigating possible causes. We will provide another status update by Monday, 2019-08-19 12:15 US/Pacific with current details,” also adds Google. The engineering team of Google’s G-Suite Status Dashboard also investigates an issue report with the Admin console which prevents impacted users from using the Admin console. The status also states that “consumers may have problems with signing up to all Google services.”
Google Admin console issues Update 19, 15:22 EDT: Google says, in an update released at 12:18 PT, “Our engineering team has ongoing an investigation into the authentication problems with Google App Engine, Google Cloud Console, Identity Aware Proxy, and Google OAuth 2.0 endpoints. Monday, 2019-08-19, 12:45 US / Pacific will include an update on our status.” Also, as a workaround for the current issues: Some customers have reported success attempting to utilize an incognito window under the Chrome browser to login. Update August 19, 15:44 EDT: Some users are now able to connect to their Gmail account with a fresh G Suite Status Dashboard update: The Google Cloud engineering team also says that ” Error rates are dropping and we’re seeing service improvement.” Users may experience issues signing into all Google services via OAuth or Chrome devices. Users who are already signed in should not be affected. Update August 19, 16:04 EDT: Google claims most users are not supposed to experience any Gmail authentication problems anymore: The Google Cloud Console Incident #19008 was also updated: Update August 19, 16:50 EDT: Google says the authentication issues have been resolved for all users: